HEINEKEN’S CONCERN
Analyzing Heineken’s project patterns, we realized its concern with sustainability, both internally and externally. From Heineken’s Sustainability report, we recognized company’s concern with water use and pollution.
HEINEKEN’S PROJECTS
We refereed few of Heineken’s projects as case studies to understand where the company is heading towards. We visited Sweet Auburn in Atlanta as a field visit to practically understand the company’s brand value and how productive it has been in empowering the local community of that neighborhood. On analyzing all three projects, it showed that Heineken concern themselves with social as well as environmental responsibilities.
“When we get spaces well, people embrace it- they celebrate it.”
- LEANO VARNELL ( Executive Director of Sweet Auburn Works)
MARKET COMPETITORS
Green business is proving that it’s good business in general. Heineken is not alone in taking responsibility to the next level. Other American companies, like Coca-cola, Patagonia, and Herman Miller have proven that acting in a responsible way and changing their business practices to focus on economic, social and ecological prosperity is effective for the 21st century business practice.
According to an international study conducted by Unilever, 33% of consumers choose to buy from brands that are environmentally and socially responsible.
INSIGHTS FROM REPORTS AND ONLINE RESEARCH
VALUES REQUIRED FOR A RESILIENT CITY
After analyzing the case studies of 100 hundred resilient cities and referring to the UN report, we defined seven values of the city that can be leveraged to begin to change that framework.
The World Health Organization estimated in 2014 that every year air pollution causes the premature death of some 7 million people worldwide
In the U.S. alone, about 142 million people still live in areas with unhealthy levels of air pollution, according to the EPA
AFFINITIZING
Based on the information received from the secondary research, we designed online survey and took in-depth interviews of the potential stakeholders via call and personal meetings. Some notable survey results were 95.4% of surveyed people value the importance of time outdoors as well as 78.9% value green spaces. After collecting all the data, we affinitized them using to obtain insights for developing productive concepts for solution.
INSIGHTS FROM AFFINITIZING
FIRST SET OF CONCEPTS
Based on the insights, we imagined the possibilities, and generated five directions to pursue, using the five elements of sea, land, sky, sun and aether as a framework. We also kept in mind HEINEKEN’s brand personas to guide us. These concepts were makerspace, a cultural hub for exploration; message in a bottle, public spaces that use social interaction to create more responsible citizens; looking glass, use of responsive technology to ensure longevity in the recycling process; play, cultural milestones to enhance well being; and pause, stop, sit, solving global issues with a provincial mindset.
MODIFICATION AFTER FEEDBACK
We presented our first set of concepts to the team of Heineken. They like the direction of our solutions. They required more specific solutions which resonated with the Brand values as well as serve as a productive business model. Based on these points, we modified our earlier concepts into a suit of solutions addressing air and water pollution concerns.
STUDIO CRITIQUE
FEEDBACK
FINAL SOLUTION FRAMEWORK
CLEAN AIR
After designing the final framework, I contributed as a researcher and strategist for team Air. We did extended research to understand the cities in USA experiencing low air quality and designing solutions at personal and community scale.